Return Policy

Return Policy

We stand firmly behind the quality of our products. If you are not satisfied with your Fortisca product, please contact us via email at wholesale@fortisca.net with in 60 days of receiving your item to initiate the return process.
*We kindly ask that you share the reason for your return, as this helps us continuously work to improve your customer experience.
Please note the following return terms:
This policy applies only to orders purchased directly through the official Fortisca website (fortisca.net)
Samples, free gifts, and promotional items are not eligible for return
Pictaw reserves the right to deny returns in cases of prior policy abuse, non-return of products, or any suspicious activity deemed to violate store policy
Single orders exceeding $300 are considered final sale and cannot be returned or refunded. Please contact our customer service team with any questions before placing your order